Route customer feedback to the right teams automatically
AI categorizes and routes feedback from email, chat, surveys, and social media to the right team instantly — no manual triage, no dropped tickets.
Multi-channel ingestion
Webhooks for email, Intercom, Zendesk, Typeform, and more.
AI classification
OpenAI categorizes intent, sentiment, and urgency in milliseconds.
Smart routing
Auto-assign to product, support, or success based on content.
Simple pricing
Pro Plan
- ✓Unlimited feedback routing
- ✓Up to 10 team destinations
- ✓All channel webhooks included
- ✓AI classification & analytics
- ✓Slack & email notifications
- ✓Priority support
Cancel anytime. No contracts.
Frequently asked questions
Which feedback channels are supported?
We support webhooks from email providers, Intercom, Zendesk, Typeform, Slack, and any custom HTTP source. New integrations are added regularly.
How does the AI routing work?
Each incoming message is analyzed by OpenAI to detect category (bug, feature request, billing, etc.), sentiment, and urgency. Routing rules map these signals to your team destinations.
Can I customize the routing rules?
Yes. You define team destinations and the conditions that trigger them — by keyword, category, sentiment score, or source channel. No code required.